Terms and Conditions link joy — Complete Platform Usage Guide

Welcome to link joy, an online entertainment and wagering platform operating under a valid international licence. These Terms and Conditions ("Agreement") constitute a binding contract between you ("Member") and link joy ("Company", "we") governing your use of the website https://linkjoy.win and all related services.

By registering an account, making a deposit, or using any link joy service, you acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document. If you do not agree with any part of this Agreement, please discontinue use of our platform immediately.

This agreement is to be read together with Privacy Policy and Responsible Gaming Policy both of which form part of the overall terms of use for this platform.

To use link joy services in full, you are required to register an account by providing accurate, truthful, and up-to-date information. Each individual is only permitted to hold one (1) account only. Multiple account registrations are strictly prohibited and may result in all associated accounts being suspended without prior notice.

Registration eligibility requirements are as follows:

• At least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not a citizen or resident of any region where online betting activities are prohibited.
• Registering under your own name — registering on behalf of another person is strictly prohibited.
• Providing valid identification documents when requested during the KYC (Know Your Customer) process.

Link joy reserves the right to request identity verification (KYC) at any time. This process includes submission of a copy of your identification card, proof of address, and any other relevant information. Accounts that fail to complete KYC within the stipulated timeframe may be restricted from making withdrawals.

Link joy accepts deposits via multiple local Malaysia payment methods, including online bank transfer (FPX), Touch 'n Go eWallet, GrabPay, Boost, and supported crypto assets. All deposits are processed in real time and credited to your account instantly upon confirmation from the payment processor.

Important notes regarding deposits:

• The minimum deposit amount is RM 20 per transaction.
• No daily maximum deposit limit is set by default, but you can set a personal limit through your account settings.
• All deposits must be made using a payment method registered under your own name. Third-party deposits are not accepted.
• Link joy does not charge any processing fees for deposits. However, your payment provider may impose their own charges.
• Deposited funds are non-refundable except in the event of a technical error verified and confirmed by link joy.

Link joy members may submit a withdrawal request at any time, provided the account balance is sufficient and no active withdrawal restrictions apply. Withdrawals are processed in as little as 3 minutes for cases that have met all verification requirements, and no longer than 24 hours under normal circumstances.

• The minimum withdrawal amount is RM 30 per transaction.
• Withdrawals must be made to a bank account or digital wallet registered under the same member's name.
• Accounts that have not completed the KYC process are only permitted to withdraw up to a specified limit. Completing full KYC verification enables unlimited withdrawals.
• Link joy reserves the right to delay withdrawals by up to 5 business days if suspicious activity is detected or additional review is required.
• Any active bonus in your account must meet the wagering requirement before a withdrawal is permitted.

Link joy offers a wide range of bonuses for both new and existing members, including welcome bonuses, reload bonuses, weekly cashback, and special event promotions. All bonuses are subject to wagering requirements and specific terms stated on the relevant promotions page.

General bonus terms are as follows:

• Bonus wagering requirements typically range from 5x to 30x the bonus value, depending on the promotion type.
• Bonuses must be used within the specified validity period. Unused bonuses will expire automatically.
• Each member is entitled to claim each type of bonus once only, unless otherwise stated.
• Link joy reserves the right to void bonuses if there is evidence of misuse or any attempt to exploit the promotional system.
• Promotions may not be combined unless explicitly stated in the relevant promotion terms.

All games offered on the link joy platform — including Live Casino, Slot Games, Sports Betting, Fish Shooting Games, bingo, and esports — have their own rules displayed within the respective game interface. Members are required to understand the game rules before playing.

General gaming principles at link joy:

• All games use an independently audited Random Number Generator (RNG) to ensure fairness.
• Game results are final and cannot be appealed unless a verifiable technical error is present.
• In the event of a technical disruption during gameplay, link joy reserves the right to void the affected round and refund the bet.
• The minimum and maximum bet for each game is as displayed within the game interface.
• Live Casino game outcomes are based on the actions of a real dealer and cannot be disputed on the grounds of personal preference.

To protect the integrity of the platform and ensure fairness for all members, the following conduct is strictly prohibited at link joy:

• Using automated software, bots, scripts, or third-party tools to interact with the platform.
• Colluding with other members to manipulate game outcomes.
• Exploiting software errors or system vulnerabilities to gain an unfair advantage.
• Registering multiple accounts or using a false identity.
• Engaging in money laundering activities through the platform.
• Transferring funds between member accounts without authorisation from link joy.
• Abusing promotions in a manner that contradicts the original intent of the offer.

Members may close their account at any time by contacting the link joy customer support team. Before closure, ensure all pending withdrawals have been processed and no active bonus conditions remain.

Link joy reserves the right to suspend or terminate any member's account without prior notice under the following circumstances:

• Violation of any terms within this document.
• Inaccurate or unverifiable registration details.
• Suspicious or potentially fraudulent activity.
• Requests from relevant legal authorities.
• Failure to complete KYC within the stipulated timeframe.

If an account is terminated due to a terms violation, link joy reserves the right to withhold the account balance and bonuses pending further investigation. Valid balances will be returned upon completion of the investigation, where applicable.

Link joy is not liable for any indirect, incidental, special, or consequential losses arising from use of the platform, including but not limited to financial losses, data loss, or business disruption.

Link joy's maximum liability to any member under any circumstance shall not exceed the total amount deposited by that member within the 30 days preceding the claim.

Link joy values your privacy. All personal information collected during the registration process and platform use is handled in accordance with our Privacy Policy in detail.

In summary, we are committed to:

• We do not sell or share your personal data with third parties for marketing purposes without your consent.
• Storing data with industry-grade encryption (SSL 256-bit).
• Giving you access to review, correct, or request deletion of your data.
• Complying with all applicable data protection laws.

Link joy reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes will take effect immediately upon publication on this website.

We will notify members of significant changes via their registered email or in-app notification. Continued use of the platform after changes are published will be considered your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of link joy's services, please contact our support team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the website.
• Email: [email protected] (response within 2 business hours).
• Telegram: Official link joy support channels.

For frequently asked questions, please visit our FAQ which contains answers to the most commonly asked questions by our members.

For issues related to responsible gaming or self-exclusion requests, please visit the Responsible Gaming for more information and immediate assistance.